ThinOps Communications is a leader in providing Customer Contact Center services to a select group of Fortune 100 clients. Functioning as an external marketing arm, ThinOps provides an outsourced channel that looks and feels like an internal marketing arm; providing clients with cost effective solutions for ever changing customer demands including innovative and strategic customer relationship management, 24/7 back-office technology, order input/provisioning and post sale support.
Provides inbound and outbound customer contact services for:
- Customer relationship management
- Order entry and provisioning
- Account management and collections
- Transaction Processing
- Sales and services
- Back-office processing
- Account/customer lifestyle management (U.S. and Offshore)
- Small business account management structure
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